Hedengren’s quality certificate according to ISO 9002:1994 was granted in March 1997. The certification was altered to ISO 9001:2000 in December 2003 and to ISO 9001:2008 in June 2009, renewed in October 2015 and valid until 15th September 2018.
The principal requirement and our goal to acquire and maintain the certificate are based on outstanding operations guided by customer orientation and systematic development of these operations.
Contents of the certificate
The quality certificate includes:
- Oy Hedengren Ab: Logistics and shared functions of the Group
- Oy Hedengren Security Ab: Import, sales, installation and service of security electronics
- Hedengren Service: Service of electronics and electrical products
Hedengren’s essential quality criteria are formed of the company’s fixed targets, which are service readiness, quality of the work and reliable timetables as well as capability to co-operate, flexibility and power of initiative. The fixed targets of the company are completed by the accumulated quality targets of various functions. These quality targets imply that we carry out the deliveries accurately and smoothly. In other words, we keep our promises.